Professional services firms are linked to an intricate network of collaborators and resources, connecting the content of our work with the clients for whom we work, as well as the environment in which it occurs.
It also requires an understanding of the challenges of contemporary practice, combined with the expertise to address and incorporate shared values and expectations.
Our ideas about strategy and the complexities of practice have advanced as a direct result of our collaboration over the past 20 years. We understand the business of design — not just because we have relevant experience, but because we have developed the expertise required to interpret and traverse the complex issues that our clients are facing.
We believe that we have a responsibility to write, teach, and testify. In addition to consulting, we write for numerous professional publications, and we are honored to be Contributing Editors for Marketer — the journal of the Society for Marketing Professional Services. For more than 20 years, we have taught at the executive education level for institutions that include the Harvard Graduate School of Design, and we share our knowledge and points-of-view through consulting, as well as interviews, presentations, and most recently, social media.